Installing the Toolbar and Companion
Installing the Toolbar and Companion
Help » Toolbar » Installation

Downloading and Installing the Toolbar

Will the SideVibeDev toolbar work on my browser?

    The SideVibeDev toolbar is compatible with the following Internet browsers:
  • Microsoft Internet Explorer versions 6 and above on Windows Vista, XP, and 2000 operating systems
  • Mozilla Firefox versions 5 and above, including beta versions, on Windows (Vista, XP, and 2000), Mac, and Linux operating systems.
  • Chrome

How do I install the SideVibeDev toolbar?

    Internet Explorer users
  1. Click the Download Toolbar button.
  2. If you already have a community toolbar, you may see a window where you can choose to add the SideVibeDev toolbar in a click to your list of toolbars; you don't need to download and install it unless you would like to have it as a separate row on your browser.
  3. In the File Download window, you are given the option to Run or Save. We recommend that you click Run to automatically download and install. (If you want to choose where the installation files will be placed, however, choose Save and then manually activate the installation afterwards.)
  4. Clicking Run begins the installation process, which takes a few minutes, depending on your Internet speed. In the Community Toolbar Installation window, configure the additional settings and click Agree (to the License Agreement). The toolbar will then appear on your browser.
    Firefox users
  1. Click the Download Toolbar button.
  2. If you already have a community toolbar, you may see a window where you can choose to add the SideVibeDev toolbar in a click to your list of toolbars; you don't need to download and install it unless you would like to have it as a separate row on your browser.
  3. Is the Software Installation window visible?
    If yes: Click the Install Now button and then click Restart Firefox. Continue to step 9 below.
    If no: Continue to step 4.
  4. Locate the yellow bar at the top of the page and click the Edit Options... button.
  5. Click the Allow button, and then click Close.
  6. Click the Download Toolbar button again.
  7. In the Software Installation window, click the Install Now button.
  8. When the download is complete, click Restart Firefox.
  9. In the Toolbar Setup window, make your selections and then click Finish.

I don't see the SideVibeDev toolbar on my browser after the installation process.

Both Internet Explorer and Firefox users
    If you can't see the toolbar on your browser:
  1. Make sure the toolbar is selected in your list of browser toolbars.
    Select View > Toolbars at the top of your browser and then select the toolbar's name.
  2. If you still don't see the toolbar:
    Confirm that your browser is compatible with our toolbar. (See Will the SideVibeDev toolbar work on my browser? )
    Clear your browser's cache (See How do I clear my browser's cache? ) and cookies (See How do I clear my browser's cookies? ), reboot your computer, and then reinstall the toolbar.

SideVibeDev toolbar appears blank on my browser.

If the toolbar appears blank on your browser:
  1. Uninstall the SideVibeDev Community Toolbar. (See How do I uninstall the SideVibeDev toolbar? )
  2. Clear your browser's cache (See How do I clear my browser's cache? ) and cookies (See How do I clear my browser's cookies? ), reboot your computer, and then reinstall the toolbar.
  3. Restart your computer.
  4. Reinstall the SideVibeDev Community Toolbar.
If the toolbar still appears blank, click the link below:
  • Check server. If you see the “ConduitOK” text, please contact our Support Center
    If you don't see the text, then your firewall or other security software settings may be causing the problem.

Is the SideVibeDev toolbar safe?

This community toolbar was created using the Conduit platform, which upholds the highest privacy and security standards. Please refer to Conduit’s Privacy Policy to find out more.